Support Services Unit (SSU)

A036 Moore Hall
Telephone: (310) 206-2459
FAX: (310) 206-6293

The Support Services Unit provides full administrative/building maintenance support to the Graduate School of Education and Information Studies. We are responsible for the day-to-day operation, repair and maintenance of buildings that house GSE&IS. Our range of services include the following:

• Mail, fax, photocopy, office supplies, UPS, keys, facilities maintenance/repairs, telephones, telecommunications, and GSE&IS campus courier.

Support Services Contacts:

Services and Forms:

All forms can be downloaded and must be submitted in person to Support Service

• Mail Delivery: Two Deliveries daily, 10:30am and 3:00pm
• Fax and Photocopy Service: 24 hour turnaround time
• Office Supplies: Office Max usually takes 24hours. All other suppliers can take 1 to 2 days if submitted before 3pm and are in stock.
• UPS Services: Last pick up is at 4pm
  All UPS forms and packaging can be picked up in Support Services. Street address and phone # are required for all recipients.
• Keys: A $20.00 deposit is required for anyone who is not career staff or faculty.
  If you are required to leave a deposit your deposit will be refunded when you return your key(s).
  All keys must be turned in to either Michael Hall in Human Recourses or to Support Services NO LATER THAN the last day of your assignment.
  • KEY REQUEST PROCEDURE:
    A Key Request Form is required in order to process all key requests.  Forms are available in our office at A036 Moore Hall Basement.  A supervisor’s signature is required on the form, or the supervisor can send a letter or e-mail approving your key request to Karen Teruya.
    
    
  • DEPOSIT FEES:
    Room and Building Keys:  $20.00
    File Cabinet & Mailbox Keys:  $10.00
    All deposits are fully refundable upon return of keys
    
    
  • REPLACEMENT OF LOST KEYS:
    The same procedure applies for replacement of lost keys. All full-time faculty and career staff replacement keys are $25.00.  All part-time, students, lectures, visiting scholars, etc. will have to pay an additional $20.00 deposit for each lost key. Initial deposits for lost keys are forfeited.
    
    
  • PAYMENTS:
    Cash or Checks (payable to UC Regents)
• Bldg Maintenance: Please report all service requests to SSU as soon as it happens. This includes any “common use” copy machines, telephones, bathroom malfunction etc.
• Telephones:
• Telecommunications:  All arrangements can be made through Karen Teruya or directly through CTS (University Communication Technology Services) for your needs.